Returns & Exchanges

At TTRacing, we stand by the quality of our ergonomic chairs and home office solutions. If you are not completely satisfied with your purchase, you may initiate a return or exchange within 14 days of delivery provided the item is in its original condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via the official portal with your order number and a brief explanation for the return or exchange.

• 2.
  Documentation & Verification

  Submit clear photos of the product and its original packaging to ensure the item meets our resale quality standards.

• 3.
  Pack & Ship

  Once approved, securely disassemble the chair and pack it into its original box with all components and tools included before shipping to our warehouse.

• 4.
  Inspection & Refund

  Our technicians will inspect the returned unit; upon successful verification, your refund or replacement will be processed within 5-7 business days.